PP

PostPilot

Social Operations

Docs

Start faster with a clearer map of how the workspace is meant to work.

This documentation page is built as a fast orientation layer for the product. Instead of listing features in isolation, it explains how the main surfaces fit together, what each one is best for, and how a team should actually move through the workspace from first login to day-to-day execution.

Reading modeWorkflow-first
Best forNew teams
Docs focusOperations clarity

Documentation map

The main surfaces, explained in product order.

Each area below explains not just what the page contains, but why it exists in the operating flow of the product and how teams are expected to use it in practice.

01

Dashboard

Start here to read workspace status, current billing posture, connected-channel health, AI prompts, and the next best actions for your team.

BillingWorkspace activityGrowth prompts
02

Posts and calendar

This is the operating core. Create drafts, target providers, attach media, review content, and move everything into a visible scheduling flow.

ComposerSchedulingDraft review
03

Integrations and inbox

Connect social accounts, keep account state organized, and manage audience conversations without losing the context of your publishing workflow.

Connected accountsConversation flowAccount state
04

Settings and policy pages

Manage profile details, team roles, workspace billing, passwords, terms, and privacy controls from one place with clearer ownership boundaries.

Team accessBillingLegal and policy

Workflow reading

How the product should be read by a team.

01

Orient the workspace

Open the dashboard first. It gives the fastest read on billing state, approval pressure, connected platforms, and the health of current publishing momentum.

02

Build and schedule content

Use Posts and Calendar as the main working surfaces. Draft, refine, assign targets, and schedule content with much less switching between disconnected tools.

03

Manage channels and responses

When accounts are connected, move into Integrations and Inbox to control publishing access and keep audience conversations close to the rest of the workflow.

04

Control access and policy

Use Profile, Team, Billing, Terms, and Privacy pages to manage who can do what, how subscriptions behave, and how the workspace stays governed.

Why this docs page feels different

It is designed less like static help text and more like an orientation cockpit. The goal is to help users understand the logic of the workspace quickly, not just read isolated explanations.

What this page clarifies

It explains where to begin, which surfaces are operational, how governance pages support the product, and how to read the system in the same order a real team uses it.

What a strong next step looks like

Open the dashboard, move into Posts and Calendar, then review Integrations, Inbox, and the Settings surfaces once the workspace starts to behave like a real operation.

Helpful notes

Common orientation questions.

Where should a new user start?

Start on the dashboard, then move into Posts and Calendar. That path gives the fastest understanding of the workspace and the day-to-day publishing loop.

What pages are most operational for a content team?

Posts, Calendar, Integrations, Inbox, Analytics, and PostStreak are the most active surfaces. Settings pages support governance and account management around them.

How should docs be read in this product?

Think of them as a workflow map, not just a feature list. The strongest understanding comes from reading pages in the order teams actually work: orient, create, schedule, connect, review, govern.